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Potbelly Customer Satisfaction Survey

Potbelly cares deeply about your experience. That’s why they want to hear you through Potbelly Customer Satisfaction Survey as your feedback helps make them better. Hence, if you have recently purchased from a Potbelly Sandwich Shop, participate in this survey and let the chain know what you think about them. No matter, whether your experience is not so good. Your responses to the survey would not affect your survey reward.

Potbelly Customer Satisfaction Survey Prize

Receive a Validation Code to enjoy a free cookie on your next order with a purchase of a sandwich or entrée salad at a Potbelly store.

What You Need to Take the Potbelly Customer Satisfaction Survey

Potbelly Customer Satisfaction Survey entrants need to abide by the general customer survey rules and regulations like they must

  • Visit and purchase at a participating Potbelly restaurant lately.
  • Receive a valid receipt with the survey invitation and code from that visit and save it.
  • Take the survey in the next three days of the receipt date.
  • You or any of your family members must not be employed in Potbelly, subsidiaries, affiliates, distributors, survey administrators, and other companies related to this program.
  • A device like a computer, or a smart-phone with a good internet connection to access the survey over the web.

The Potbelly Customer Satisfaction Survey Completion Steps

When you have all the qualities required for this survey, you can go online and complete the survey anytime within the restricted time period on your receipt. To begin, have your Potbelly Customer Satisfaction Survey invitation at ready and

  • Go to the survey site printed on that receipt. or, access www.potbellylistens.com
  • Enter the 20-Digit Survey Number located in the middle of the Potbelly survey receipt in which you got the survey invite. (For any problem, look at the receipt image posted right on the page).
  • Click on the “Start” button to continue.


  • Rate overall how satisfied you are with your recent experience at the restaurant and how likely you are to recommend Potbelly to others.
  • Answer the questions to the best of your knowledge until you reach the end of the survey.
  • Once you are done, the screen will show you your Potbelly Customer Satisfaction Survey validation code with the instructions to redeem it.

Follow the guide and bring back the receipt with the code to the Potbelly location. Make a sandwich or entrée salad purchase or some other qualifying item to redeem the offer and receive your free cookie.

About Potbelly

Potbelly Corporation, traded as Potbelly Sandwich Shop, is an American fast-casual restaurant chain operating nearly 500 locations. Peter Hastings founded the company in 1977 in Chicago. In 1996, Bryant Keli purchased the first store of the chain and expanded to 300 plus locations throughout the States. Potbelly is specialized in submarine sandwiches. The menu also includes various other sandwiches along with soups, salads, sides, cookies, shakes, and more. It also offers catering services.

Contact Information

Writing Address:

Potbelly Sandwich Shop
111 N. Canal St. Suite 850
Chicago, IL 60606

Reference :

www.potbellylistens.com

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